KnowStock

Request account and data deletion

What happens

  • Submit the form below using the email address of your KnowStock account. If you are signed in to the app, the request is linked to your business automatically.
  • We delete your account, your business's products, stock, customers (including any prescriptions you stored), suppliers, sales and settings from our servers.
  • Some records must be kept where the law requires it, for example tax invoices. Those are kept only for the legally required period and are not used for anything else.
  • Data stored only on your phone in trial mode never reaches our servers. Uninstalling the app or clearing its storage removes it.
  • We aim to complete requests within 30 days and will contact you at the email you provide. Copies in backups are overwritten within 90 days.

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